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Privacy Policy

Shenzhen SEICHI Technologies Co., Ltd. and its affiliates worldwide (hereinafter referred to as “SEICHITECH” or “we”) recognize the significance of privacy to you. We attach great importance to the protection of your privacy and fully respect your privacy rights.

 

When submitting your personal information to us, please carefully read this Privacy Policy (hereinafter referred to as the “Privacy Policy”).

 

This Privacy Policy applies to all products and services on SEICHITECH’s official website (https://seichitech.com/) and its sub‑pages (hereinafter referred to as the “Official Website”), as well as any products and services contained or referenced therein.

 

This Privacy Policy explains how, why, and for how long your personal information will be processed on our Official Website, and informs you of the manner in which we collect, use, store, and share your personal information, and how you may exercise control over it.

 

Before accessing or using the Official Website for the first time, or before submitting your personal information to us, you must carefully read this Privacy Policy, particularly the terms marked in bold.

 

After reading this Privacy Policy, if you do not agree to the processing of your personal information in the manner described herein, please refrain from providing your information on the relevant pages and stop accessing or using the Official Website.

 

By continuing to access or use the Official Website, you signify that you have fully understood and agree to the provisions regarding personal information set forth in this Privacy Policy (including any updated versions), and that you consent to our collection, use, storage, and sharing of your personal information in accordance with this Privacy Policy.

 

If you have any questions, comments, or suggestions regarding the content of this Privacy Policy, you may contact us using the information provided at the end of this Privacy Policy.

 

This Privacy Policy is drafted in both Chinese and English languages. Both versions shall have the same legal effect. In the event of any inconsistency or ambiguity between the two versions, the Chinese version shall prevail.

 

Part One: Definitions

 

Official Website

The official website of SEICHITECH at https://seichitech.com/.

Official Website Service Providers

The internet information and software technology service providers for the Official Website, specifically Shenzhen SEICHI Technologies Co., Ltd. and its affiliates worldwide.

Personal Information

Any information recorded electronically or by other means that, alone or in combination with other information, can identify a specific individual or reflect an individual’s activities. This includes, but is not limited to, your name, email address, phone number, physical address, company name, and country or region of residence.

We collect personal information directly or indirectly when you use our products, services, or website, or when you otherwise interact with us. In compliance with applicable laws and regulations, and guided by the principles of lawfulness, fairness, necessity, and integrity, we collect only the personal information required to deliver our products and use it solely for the purposes disclosed.

Deletion of Personal Information

The act of removing personal information from the systems used to carry out daily business functions, rendering it non‑retrievable and inaccessible.

Authorization and Consent

Your explicit permission for a specific action involving your personal information, given through affirmative conduct (i.e., express consent). Examples of express consent include checking a consent box, clicking an “Agree” button, or actively filling in and submitting information.

Anonymization

The technical processing of personal information so that the data subject can no longer be identified or linked to the information, and the processed information cannot be reversed.

 

Part Two: Privacy Policy

This Privacy Policy is designed to help you understand the following:

I. How We Collect and Use Your Personal Information
II. How We Use Cookies and Similar Technologies
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
IV. How We Protect and Store Your Personal Information
V. How You May Access and Control Your Personal Information
VI. How This Policy Is Updated
VII. How to Contact Us

Please carefully read and familiarize yourself with this Privacy Policy before using our products or services.

 

I. How We Collect and Use Your Personal Information

We collect and use your personal information for the following purposes as set forth in this Privacy Policy.
(I) Categories of Information Collected
Consultation and Contact Records
When you contact us, we may store your communications, call records and content, or the contact information you provide, in order to communicate with you, assist in resolving your issues, or document the handling and outcomes of relevant matters.
Contact Information
Scope collected: Your name, email address, phone number, address, company name, country or region, etc.
Purpose and necessity: To record issue details and feedback, and to communicate with you as necessary — for example, responding to your messages, inquiries, comments, or suggestions.
Technical / security measures: De-identify relevant information and protect data security through technical measures such as encrypted transmission.

(II) Other Uses
If we intend to use your information for purposes not described in this Privacy Policy, or if we wish to use information collected for a specific purpose for another purpose, we will obtain your prior consent.
(III) Exceptions to Authorization and Consent
Under applicable laws and regulations, we are not required to obtain your authorization or consent to collect your personal information in the following circumstances:
1.When necessary for performing statutory duties or obligations;
2.When necessary for responding to a public health emergency, or for protecting the life, health, or property of an individual in an emergency;
3.When processing personal information to a reasonable extent for public interest purposes, such as news reporting or public oversight;
4.When processing personal information that has been lawfully disclosed by the individual or otherwise made publicly available, to a reasonable extent as permitted by law;
5.Other circumstances provided for by laws or administrative regulations.
If we cease to operate our products or services on the Official Website, we will immediately stop collecting your personal information, notify you of the cessation through individual notices or public announcements, and delete or anonymize any personal information we hold.

 

II. How We Use Cookies and Similar Technologies

To ensure the proper functioning of our Official Website and to enhance your browsing experience, we store data files known as cookies on your computer or mobile device. Cookies typically contain identifiers, site names, as well as certain numbers and characters. We do not store information that can directly identify you personally.

You may manage or delete cookies according to your preferences. However, if you choose to do so, you will need to adjust your user settings each time you visit our Official Website. For further information on how to modify your browser settings, please refer to the relevant settings page of the browser you are using.

 

III. How We Share, Transfer, and Publicly Disclose Your Personal Information

(I) Sharing

We do not share your personal information with any company, organization, or individual other than our Official Website service providers, except in the following circumstances:

  1. Sharing with your express consent: After obtaining your express consent, we will share your personal information with other parties.

 

  1. Sharing under statutory circumstances: We may share your personal information with others in accordance with laws and regulations, or pursuant to mandatory requirements lawfully issued by administrative or judicial authorities.

 

  1. Sharing with our affiliates: Your personal information may be shared with our affiliates. We will share only the necessary personal information, and such sharing will be subject to the purposes stated in this Privacy Policy. If an affiliate wishes to change the purpose for which your personal information is processed, it will seek your authorization and consent again.

Our affiliates include: SEICHITECH and all of its subsidiaries and branches worldwide that are directly or indirectly controlled or effectively controlled by SEICHITECH.

 

  1. Sharing with authorized partners: Solely for the purposes set forth in this Privacy Policy, certain services may be provided by authorized partners. We may share some of your personal information with these partners in order to provide better customer service and user experience.

For any company, organization, or individual with whom we share personal information, we will enter into a strict confidentiality agreement and require them to process your personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures.

 

(II) Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

  1. Transfer with your express consent: After obtaining your express consent, we will transfer your personal information to other parties.
  2. Transfer due to corporate changes: In the event of a merger, division, acquisition, bankruptcy liquidation, or other similar circumstance involving our Official Website service providers, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Privacy Policy. Otherwise, we will require such company, organization, or individual to obtain your authorization and consent again.

 

(III) Public Disclosure

We will publicly disclose your personal information only in the following circumstances:

 

  1. Disclosure with your consent or at your direction: With your express consent or based on your active choice, we may publicly disclose your personal information.
  2. Disclosure required by law or legal process: We may publicly disclose your personal information when required by laws or regulations, legal proceedings (such as litigation or arbitration), or competent government authorities. If a law enforcement agency requests disclosure, we will notify you promptly, unless the law enforcement agency prohibits such notification.

 

(IV) Exceptions to Prior Authorization and Consent for Sharing, Transfer, and Public Disclosure

Your prior authorization and consent are not required for sharing, transferring, or publicly disclosing your personal information in the following circumstances:

 

  1. Where the disclosure relates to national security or national defense security;
  2. Where the disclosure relates to public safety, public health, or major public interests;
  3. Where the disclosure relates to criminal investigation, prosecution, trial, or enforcement of judgments;
  4. Where the personal information has been made public by you yourself;
  5. Where the personal information is collected from legally and publicly disclosed sources, such as lawful news reports or government information disclosure channels.

 

Under applicable laws, the sharing or transfer of de-identified personal information — where the recipient cannot restore or re-identify the data subject — is not considered external sharing, transfer, or public disclosure of personal information. Such information may be stored and processed without further notice to you or your consent.

 

(V) Storage Period and Processing of Your Personal Information

The personal information we collect and generate within the territory of the People’s Republic of China will be stored within the territory of the People’s Republic of China.

 

We will store your personal data only for as long as is reasonable, lawful, and necessary to achieve the purposes of data processing described in this Privacy Policy. In addition, we will determine an appropriate retention period based on the volume, nature, and sensitivity of the personal information. After the retention period ends, we will delete your personal information.

 

Alternatively, when you explicitly request deletion of your personal information, we will respond to your request within 30 days of receiving your clear request, to the extent permitted by applicable laws and regulations. We will no longer retain your personal information and will delete it accordingly. If we are unable to destroy the data for technical reasons, we will take appropriate measures to prevent further use of your personal information.

 

(VI) How Your Personal Information May Be Transferred Globally

 

In principle, the personal information we collect and generate within the territory of the People’s Republic of China will be stored within the People’s Republic of China. This also applies when you access our Official Website system from outside the territory of the People’s Republic of China.

 

Because we provide services through global resources, your personal information may, in certain circumstances, be transferred to regions outside the country or region where you use our services (including, but not limited to, countries or regions where SEICHITECH, its affiliates, or service providers have their places of business), or may be accessed from such jurisdictions.

 

If we truly need to transfer your personal information outside the country, we will strictly comply with the Personal Information Protection Law of the People’s Republic of China and other applicable laws and regulations:

  1. Prior notification: We will inform you of the name and contact information of the overseas recipient, the purpose and means of processing, the types of personal information involved, and how you may exercise your rights against the overseas recipient.
  2. Separate consent: Cross‑border transfer will occur only after we obtain your separate and explicit consent.
  3. Security assessment: If required by applicable laws and regulations, we will transfer your personal information only after passing a security assessment organized by the national cybersecurity authority.
  4. Equal protection: We will require the overseas recipient to protect your personal information to standards no less stringent than those required under Chinese law.

 

IV. How We Protect and Store Your Personal Information

(I) Security Measures

We have implemented security measures that comply with industry standards to protect the security of the personal information you provide, and to prevent unauthorized access, public disclosure, use, modification, damage, or loss of such information.

We use encryption technologies to enhance the security of personal information. We employ trusted protection mechanisms to defend against malicious attacks on personal information. We also deploy access control mechanisms to ensure that only authorized personnel have access to personal information.

 

(II) Data Minimization and Retention

We take reasonable and practicable measures to avoid collecting irrelevant personal information. We will retain your personal information only for as long as necessary to achieve the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

(III) Response to Personal Information Security Incidents

 

In the event of a personal information security incident, we will promptly notify you in accordance with applicable laws and regulations. Such notification will include: the basic circumstances and potential impact of the incident, the remedial measures we have taken or will take, suggestions for how you can protect yourself and mitigate risks, and any remedial actions available to you.

 

We will inform you of the incident by phone, text message, or push notification. When it is difficult to notify each affected individual individually, we will issue a public notice in a reasonable and effective manner.

 

At the same time, we will actively report the handling of personal information security incidents to the relevant regulatory authorities as required.

 

(IV) Withdrawal of Authorization

 

By submitting personal information through our Official Website or other means, you agree to and authorize our collection, use, sharing, and protection of your personal information. If you need to withdraw your authorization for special reasons, please contact us promptly so that we may take appropriate action.

 

V. How You May Access and Manage Your Personal Information

In accordance with applicable laws, regulations, standards, and prevailing practices in other countries and regions, we provide you with the following rights regarding your personal information.

 

(I) Access Your Personal Information

You may send an email to jzd@seichitech.com at any time. We will respond to your access request within 30 days.

If you wish to exercise your data access right, please send an email to jzd@seichitech.com.

 

(II) Correct Your Personal Information

When you discover that the personal information we hold about you is inaccurate, you have the right to request that we make corrections. You may submit a correction request using the methods described in “(I) Access Your Personal Information” above.

 

If you are unable to correct your personal information through the above method, you may send an email to jzd@seichitech.com at any time. We will respond to your correction request within 30 days.

 

(III) Delete Your Personal Information

You may request that we delete your personal information under the following circumstances:

  1. If our processing of your personal information violates applicable laws or regulations;
  2. If we collect or use your personal information without your consent;
  3. If our processing of your personal information breaches our agreement with you;

 

  1. If you no longer use our services or functions.

 

If we decide to honor your deletion request, we will also notify any third parties that have obtained your personal information from us and request that they delete it promptly, unless otherwise provided by law or unless such third parties have obtained your independent authorization.

 

After we decide to respond to your deletion request, due to our system backup mechanisms, the corresponding information in backup systems may not be deleted immediately or simultaneously. We will delete or anonymize such information in accordance with relevant rules during subsequent backup updates.

 

(IV) Change the Scope of Your Authorization and Consent

 

Each business function requires certain basic personal information to be completed (see “Part I” of this Privacy Policy). For any additional personal information collected, you may grant or withdraw your authorization and consent at any time.

 

You may do so as follows: Send an email to jzd@seichitech.com, clearly specifying the information content and matters for which you wish to withdraw your authorization.

 

When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the lawfulness of any processing we carried out based on your authorization before your withdrawal.

 

(V) Obtain a Copy of Your Personal Information

 

You have the right to obtain a copy of your personal information. You may do so as follows: Send an email to jzd@seichitech.com, specifying the copy of personal information you wish to obtain and the method by which you would like to receive it.

 

Where technically feasible — for example, where data interfaces are compatible — we may also transfer a copy of your personal information directly to a third party you designate, upon your request.

 

(VI) Responding to Your Requests

To ensure security, we may require you to provide a written request or otherwise verify your identity. We may ask you to verify your identity before processing your request.

 

Under the following circumstances, we will not be able to respond to your request as required by laws and regulations:

 

  1. Where the request is directly related to national security or national defense security;

 

  1. Where the request is directly related to public safety, public health, or major public interests;
  2. Where the request is directly related to criminal investigation, prosecution, trial, or enforcement of judgments;
  3. Where there is sufficient evidence demonstrating that you have acted in bad faith or abused your rights;
  4. Where responding to your request would cause serious harm to your legitimate rights and interests or those of other individuals or organizations;
  5. Where the request involves trade secrets.

 

We will respond to your request within 30 days. If you wish to exercise your data access right, please send an email to jzd@seichitech.com.

 

VI. How This Policy Is Updated

As applicable laws and regulations continue to evolve and our business operations are regularly adjusted, we may update this Privacy Policy from time to time.

 

If this Privacy Policy is changed, we will post the latest version on this page promptly. For material changes, we will also provide more prominent notice — for example, by updating the website version when you log in, displaying a pop‑up window when you use the website, sending a direct push notification, or sending an email or text message to you.

 

Material changes referred to in this Privacy Policy include, but are not limited to:

  1. Material changes to our service model, such as significant changes to the purposes, types, or methods of processing personal information;
  2. Material changes to our ownership or organizational structure, such as changes in ownership resulting from business adjustments, bankruptcy, mergers, or acquisitions;
  3. Changes to the primary recipients of personal information that is shared, transferred, or publicly disclosed;
  4. Material changes to your rights regarding the processing of your personal information or the manner in which you may exercise those rights;
  5. Changes to the department responsible for the security of personal information, our contact information, or the channels through which you may submit complaints;
  6. When a personal information security impact assessment report indicates a high level of risk.

 

VII. How to Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you need to file a complaint or report regarding the security of personal information, please contact us by email at jzd@seichitech.com, by phone at 0755-83188629 extension 8001, or through other means as set out below:

 

Company Name: Shenzhen SEICHI Technologies Co., Ltd.

 

Registered Address: East of 1/F, Building D, 101 Industrial Park, No. 1, Fuanna Company, Qinghu Village, Qinghu Community, Longhua Street, Longhua District, Shenzhen

 

Office Address: 52/F, Kingdee Cloud Tower, No. 2 Keji South 12th Road, Nanshan District, Shenzhen

 

We will generally respond within 30 days.